Build Online General Trading Company (“we” or “Homewagon”) is committed to protecting the privacy of all visitors to homewagon.com and all visitors who reach our services through any mobile application (together, the “Platform”). Please read the following privacy policy, which explains how we use and protect your information.
This privacy policy describes the personal information Homewagon collects, how we use it, how it may be shared, and what choices and rights you have in relation to that information. Access to and use of our platform is subject to this privacy policy.
1. Collection of information
We collect the information you provide to us, including your account and profile information, the content you send or post on our platform, purchase information, your communications, and information you provide as part of surveys and competitions. When you create an account we collect information such as your name, email address and interests. When you make a purchase we collect the information needed to process the order, such as phone number, address and payment method.
2. Use of information
We use the information we collect to provide, support and personalise our platform and to communicate with you about it, to fulfil your purchases, to provide customer service and support, to improve and develop our products and services, to prevent fraud and maintain a safe and high-quality experience, and to comply with our legal obligations.
3. Sharing information
We do not rent or sell personal contact information to third parties for their marketing purposes. We may share information with payment service providers and supplier partners in order to fulfil your orders, and where necessary to comply with legal obligations or protect our rights and those of our customers.
4. Third-party components and external links
The platform may include third-party features and links which are governed by their own privacy policies rather than ours.
5. Communications
When you create an account with us you will receive communications by email and through the platform, and these may include text messages and notifications if you provide your phone number. You can change your communication preferences at any time in your settings.
6. Account closure and data retention
You can deactivate your account at any time from your settings. We retain your personal information for as long as it is necessary for the purposes described or as required by law.
7. Children
Our platform is intended for a general audience and is not directed at children under 18, and we do not knowingly collect personal information from them.
8. Data security
We use reasonable and appropriate measures to protect your personal information from loss, misuse and unauthorised access.
9. Updates to this privacy policy
We may revise this policy from time to time, and the most recent version will govern our use of your information.
10. Contact us
For any questions about this privacy policy, you can contact us on WhatsApp at +965 9498 6048 or visit us in Kuwait City, Kuwait.
