{"id":3646,"date":"2026-09-07T15:24:36","date_gmt":"2026-09-07T15:24:36","guid":{"rendered":"https:\/\/homewagon.com\/contact\/"},"modified":"2026-09-13T12:01:42","modified_gmt":"2026-09-13T12:01:42","slug":"contact","status":"publish","type":"page","link":"https:\/\/homewagon.com\/en\/contact\/","title":{"rendered":"Contact Us"},"content":{"rendered":"<style>\n.hwpg{--y:#FCDB04;--k:#111;--g:#6B6B6B;--lg:#F5F5F5;max-width:900px;margin:0 auto;font-family:Cairo,system-ui,sans-serif;color:var(--k);line-height:1.9}\n.hwpg h2{font-size:1.6rem;margin:2.2rem 0 .8rem;font-weight:800}\n.hwpg h3{font-size:1.1rem;margin:1.4rem 0 .4rem;font-weight:700}\n.hwpg p{margin:0 0 1rem}\n.hwpg .lead{font-size:1.1rem;color:var(--g)}\n.hwcards{display:grid;grid-template-columns:repeat(auto-fit,minmax(240px,1fr));gap:1rem;margin:1.5rem 0}\n.hwcard{background:var(--lg);border-radius:16px;padding:1.2rem 1.3rem}\n.hwcard .lbl{font-size:.8rem;font-weight:700;color:var(--g);margin-bottom:.3rem}\n.hwcard .val{font-size:1.05rem;font-weight:700}\n.hwcard a{color:var(--k);text-decoration:none;border-bottom:2px solid var(--y)}\n.hwnum{unicode-bidi:isolate;direction:ltr;display:inline-block}\n.hwtable{width:100%;border-collapse:collapse;margin:1rem 0;font-size:.98rem}\n.hwtable th,.hwtable td{padding:.7rem .9rem;text-align:start;border-bottom:1px solid #e5e5e5}\n.hwtable th{background:var(--k);color:#fff;font-weight:700}\n.hwtable tr:nth-child(even) td{background:#fafafa}\n.hwcta{display:inline-block;background:var(--y);color:var(--k);font-weight:800;padding:.85rem 1.6rem;border-radius:999px;text-decoration:none;margin:.4rem .4rem .4rem 0}\n.hwcta.dark{background:var(--k);color:#fff}\n.hwfaq{border-bottom:1px solid #e5e5e5;padding:.9rem 0}\n.hwfaq h3{margin:0 0 .3rem}\n.hwfaq p{margin:0;color:#333}\n.hwareas{display:flex;flex-wrap:wrap;gap:.5rem;margin:1rem 0}\n.hwareas span{background:var(--lg);border-radius:999px;padding:.35rem .9rem;font-size:.9rem}\n<\/style>\n<div class=\"hwpg\">\n<p class=\"lead\">Homewagon is a Kuwaiti store specialising in smart home devices, with a certified technical team that handles installation and setup across every area of Kuwait. You can order directly from the store, or message us on WhatsApp and we will send you a quote including installation during working hours.<\/p>\n<div class=\"hwcards\">\n<div class=\"hwcard\">\n<div class=\"lbl\">Location<\/div>\n<div class=\"val\"><a href=\"https:\/\/share.google\/zSu5Ko3eO27VlSgYH\" target=\"_blank\" rel=\"noopener\">NBT Tower, Al Mirqab<br \/>Kuwait City, Al Asimah Governorate<\/a><\/p>\n<div style=\"font-weight:400;font-size:.88rem;margin-top:.35rem\">Open the location on Google Maps<\/div>\n<\/div>\n<\/div>\n<div class=\"hwcard\">\n<div class=\"lbl\">WhatsApp and calls<\/div>\n<div class=\"val\"><a href=\"https:\/\/wa.me\/96594986048\" target=\"_blank\" rel=\"noopener\"><span class=\"hwnum\">+965 9498 6048<\/span><\/a><\/div>\n<\/div>\n<div class=\"hwcard\">\n<div class=\"lbl\">Email<\/div>\n<div class=\"val\"><a href=\"mailto:info@homewagon.com\">info@homewagon.com<\/a><\/div>\n<\/div>\n<div class=\"hwcard\">\n<div class=\"lbl\">Opening hours<\/div>\n<div class=\"val\">Saturday \u2013 Thursday<br \/><span class=\"hwnum\">9:00 am \u2013 6:00 pm<\/span><br \/><span style=\"font-weight:400;color:#6B6B6B\">Friday: closed<\/span><\/div>\n<\/div>\n<\/div>\n<p><a class=\"hwcta\" href=\"https:\/\/wa.me\/96594986048\" target=\"_blank\" rel=\"noopener\">Contact us on WhatsApp<\/a> <a class=\"hwcta dark\" href=\"\/shop\/\">Browse products<\/a><\/p>\n<h2>Installation service<\/h2>\n<p>Every product price in the shop includes installation inside Kuwait, and no installation fee is added at checkout. The times below are approximate, per visit:<\/p>\n<table class=\"hwtable\">\n<thead>\n<tr>\n<th>Device type<\/th>\n<th>Approximate duration<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Smart lock (aluminium, wood, glass, steel doors)<\/td>\n<td>45 \u2013 90 minutes per door<\/td>\n<\/tr>\n<tr>\n<td>Smart light or curtain switch<\/td>\n<td>15 \u2013 30 minutes per switch<\/td>\n<\/tr>\n<tr>\n<td>Security camera<\/td>\n<td>30 \u2013 60 minutes per camera<\/td>\n<\/tr>\n<tr>\n<td>Smart thermostat<\/td>\n<td>30 \u2013 45 minutes per unit<\/td>\n<\/tr>\n<tr>\n<td>Access point \/ WiFi network<\/td>\n<td>30 \u2013 60 minutes per point<\/td>\n<\/tr>\n<tr>\n<td>Ceiling speakers<\/td>\n<td>30 \u2013 60 minutes per speaker<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>The technician delivers the device, installs it, sets it up in the phone app, and hands it over to you working and tested. If the door or the existing wiring needs adjustment, the technician tells you before starting.<\/p>\n<h2>Delivery within Kuwait<\/h2>\n<p>Delivery is free on orders over <span class=\"hwnum\">30<\/span> KWD, and a fee of <span class=\"hwnum\">1.000<\/span> KWD for orders below that. We deliver to every area in Kuwait:<\/p>\n<div class=\"hwareas\"><span>Al Asimah<\/span><span>Hawally<\/span><span>Al Farwaniyah<\/span><span>Al Ahmadi<\/span><span>Al Jahra<\/span><span>Mubarak Al-Kabeer<\/span><\/div>\n<h2>Payment methods<\/h2>\n<p>We accept KNET and Visa and Mastercard through the online payment gateway, as well as ordering directly over WhatsApp if you prefer to confirm the order with a member of our team.<\/p>\n<h2>Frequently asked questions<\/h2>\n<div class=\"hwfaq\">\n<h3>Can you inspect the door before I buy the smart lock?<\/h3>\n<p>Yes. Send us a photo of the door from inside and outside along with its thickness on WhatsApp, and we will tell you which lock suits it before you buy. Most returns happen because the lock chosen did not suit the thickness of the door or the cylinder type.<\/p>\n<\/div>\n<div class=\"hwfaq\">\n<h3>How long does delivery take?<\/h3>\n<p>Orders confirmed before 3:00 pm are prepared the same day and delivered within one to two working days. Installation bookings are scheduled for a time agreed with the technician in advance.<\/p>\n<\/div>\n<div class=\"hwfaq\">\n<h3>Do the devices carry a warranty?<\/h3>\n<p>Yes, all devices carry a one-year manufacturer warranty against manufacturing defects, and the installation service is guaranteed by Homewagon for one year. The warranty does not cover misuse or breakage.<\/p>\n<\/div>\n<div class=\"hwfaq\">\n<h3>Do you install devices bought elsewhere?<\/h3>\n<p>Yes, we install devices bought elsewhere for a fee set according to the device, provided it is a type we work with and know how to configure. Send us a photo of the device first.<\/p>\n<\/div>\n<div class=\"hwfaq\">\n<h3>Do you carry out complete projects for villas and apartments?<\/h3>\n<p>Yes. For villa and whole-building projects, covering Control4, Loxone, KNX and integrated systems, we have a separate projects team that starts with a site visit and a design study. Message us on WhatsApp and mention that it is a full integration project.<\/p>\n<\/div>\n<div class=\"hwfaq\">\n<h3>Can I buy in instalments?<\/h3>\n<p>Payment is currently in full at the time of ordering, by KNET or card. For larger projects, staged payments can be arranged against project milestones by contacting us directly.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>The Homewagon address at NBT Tower in Al Mirqab, the WhatsApp number, opening hours, the installation included in our prices, and the delivery policy inside Kuwait.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3646","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"ams_acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/pages\/3646","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/comments?post=3646"}],"version-history":[{"count":6,"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/pages\/3646\/revisions"}],"predecessor-version":[{"id":3678,"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/pages\/3646\/revisions\/3678"}],"wp:attachment":[{"href":"https:\/\/homewagon.com\/en\/wp-json\/wp\/v2\/media?parent=3646"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}